Uganda: Operations Support Manager Uganda

War Child programme in Uganda

War Child Holland (WCH) has been working in Uganda since 2004, mainly in the Lord’s Resistance Army (LRA) affected areas. As the situation in Uganda has stabilized, WCH has closed its programs related to the LRA conflict and started a refugee response program in early 2016 in the West Nile region, offering psychosocial support to children, young people and families in the refugee and host communities. In addition to psychosocial support, the country office is in the process of establishing education projects with partners.

Your challenge

Ensure that supporting processes are running effectively and efficiently to enable programme staff and other stakeholders to carry out the War Child Programme. The Operations Support Manager (OSM) ensures a transparent and reliable processes and generates management information for the stakeholders. The OSM directly manages three national staff members: the Logistics Coordinator, the Junior Finance Officer, and the Senior Human Resources Officer. The OSM reports to the Country Director (CD).

Financial Management & Administration

• Supports the CD in maintaining efficient financial control (of cash flows, local payment, etc.), accountability standards, procedures and records;
• Ensures preparation of budgets, financial management and generates financial management information for stakeholders (CD, Field Location Manager (FLM) and Head Office (HO));
• Ensures the significant and normative role and participation of the support department during the project cycle (design, implementation, and reporting);
• Ensures financial management policy, and guidelines are followed in all locations;
• Ensures accurate, timely and correct bookkeeping and other financial records and its compilation into monthly financial report for the HO;
• Ensures secured money transfers and bank relations.

Logistics and Information & Communication Technology

• Enhances systems and guidelines for the logistics department of the mission on: procurement procedures, and store control (equipment, radio & vehicle use and maintenance, fuel tracking, etc.);
• Reviews logistics manual, and ensures logistics policy and guidelines are followed in all locations (as a delegated responsibility of the CD);
• Ensures quality control and compliance of the department coordinator for procurement and management of supplies, vehicles, assets, stock, PC’s, server and communication (as a delegated responsibility of the CD);
• Ensures quality of logistical aspects of security management (related to communication systems, vehicles, etc.);
• Ensures timely Management of NGO registration, work permits, visa and insurance issues;
• Responsible for quality and security in the management and maintenance of IT and communications (laptops, printers, telephone and other means related to Information and Communication Technology) and for up-to-date software to enable functioning of IT-equipment.

Human Resources Management, staff management and capacity building

• Ensures proper HR administration throughout the mission and enhances HR administration tools and guidelines (including salary payments), and updating the HRM manual accordingly;
• Ensures that the National Staff HRM policies (HRM instruments and systems), following the War Child policies, are in place and adhered to;
• Ensures that HR administrative policies and practises are in line with local legislation;
• Advises the CD the national HR/Admin Coordinator and FLM on HR administration and policies;
• Reports relevant developments on HR administration and policies in the field to the support department at the HO;
• Build capacity of local partners in finance/logistics/HR/admin processes;
• Manages (guides, coaches, coordinates, controls and develops) the finance, logistics (including IT) and HR Support Coordinators at the country office and provides technical supervision to support staff in the different field locations.

Profile

• Knowledge of financial administration, logistic procedures (including procurement and maintenance), IT (computer, network, and communication means) and HR-administration;
• Shown experience in a similar position especially logistics, HR and financial administration;
• A minimum of 4 years of relevant experience in a management position within an international environment, preferably within a NGO;
• Preferably a minimum of 2 years of field experience in developing countries and (post) conflict areas;
• Experience in HR administration and the development of HR policies;
• Experience of working with automated accounting systems (SAGE experience is an added value);
• Experience living and working in complex security contexts;
• Proactive search for, and utilize organizational resources;
• Excellent social and communication skills;
• Planning and organizational capabilities;
• Capability to decide in tactical and operational issues;
• Team player and hands-on mentality;
• Result focused and cost-conscious;
• Required: fluency in English (verbal and written);
• Capacity to advise and coach executive staff to reach results and quality in their daily management;
• Affinity with the War Child Mandate.

Organization: War Child Holland
Job location: Kampala, Uganda
Starting date: As soon as possible

Uganda is an accompanied posting.An expatriate candidate is allowed to bring a partner and/or children.

War Child offers a challenging job, within an inspiring and motivated team of people, and the backup of a strong and professional organisation in The Netherlands. War Child offers good remuneration and excellent benefits. Please visit our website www.warchildholland.org for more information on the organisation and the programme.

Interested and qualified candidates are invited to apply before 11 September 2017. Make sure to upload your English CV consisting of maximum two pages, and answer our questionnaire (please note that a coverletter is not requested) through the following hyperlink: http://warchild.onlinevacatures.nl/en/Vacancy/Apply/86889

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The safety of children is essential to War Child. War Child does not tolerate or accept any form of abuse. This subject is addressed in our recruitment and selection procedures.

Disclaimer

• Only applications received via our website will be processed.• If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time will not be processed.• It could be that during our selection process, the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application is still considered.