Uganda: Health Worker Performance Management Officer

Position Overview:

The Health Worker Performance Management Officer will work with the Senior Advisor for Performance Management on the second result area of the project, which focuses on enhancing the productivity and performance of the health workforce so as to improve the quality of health services. The fellow will work with the whole performance management team, but with special focus on strategies implemented to reduce absenteeism in the health sector, which is currently estimated at 52%. This high rate contributes to reduced access to health care, heavy workloads for the few available health workers, de-motivation and poor quality of care due to fatigue. The underlying causes of absenteeism include absent or weak leadership and management, low pay, lack of accommodation close to the workplace, poor relationship with the community, safety issues, and poor attitude to work.
The fellow will contribute expertise and creative innovation to motivate health workers and reduce absenteeism. The fellow will work with the informatics team to assess and improve existing computer-based systems for monitoring absenteeism and use the data availed to document best practices and generate solutions. The fellow will work with the performance management team on developing innovative motivation and retention strategies for health workers, especially in rural and hard-to-reach areas.

Responsibilities:

• Lead organizational strategy to improve performance of health workers by leveraging data to drive creative solutions
  • Support Senior Advisor for Performance Management to develop innovative motivation and retention strategies for health workers, especially in rural and hard-to-reach areas
• Assess and improve current approaches to monitoring and reducing absenteeism
  • Evaluate existing computer-based systems
  • Innovate new approaches to existing systems
  • Serve as a bridge between the performance management team and the informatics team
• Work with monitoring and evaluation team to ensure that absenteeism-related data is properly captured and reported for project results
  • Analyze absenteeism data and document progress, processes, and strategies
  • Collect best practices to share throughout the organization

Desired Skills and Experience:

Items indicated with an asterisk (*) are required

• Bachelor’s degree*
  • Preferred: Graduate degree in public administration, public policy, organizational development, management, business, public health, or social science field related to human resources for health
• Experience in implementing human resources leadership, management or organizational development*
• Applied skills and experience in data analysis*
• Excellent communication and leadership skills*
• Flexible in planning and implementing activities*
• Conceptual thinker with excellent organizational skills, time management skills, and attention to detail*
• Willingness to travel within the country*
• Computer literacy in Microsoft office applications including Word, Excel, PowerPoint, Outlook*
• Ability to leverage IntraHealth core competencies: Innovation, Accountability, Service Excellence, Interpersonal Relationships
• Experience implementing or managing human resources for health (HRH) or related activities in Uganda, including involvement in several of the following areas: HRH performance management, HRH assessment, workforce policy and planning, human resource development and management, leadership development, delivering or evaluating education for health professionals
• Clear commitment and record of achievement to building the capacity of local partners
• Experience with open-source software packages
• Familiarity with the Uganda health care system, the Ministry of Health, District Government, and other development organizations in Uganda a plus

To apply to this position click here: http://ghcorps.org/fellows/apply-to-be-a-fellow/application/